What time is an AM pickup ?/Dropoff ?

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Depending on location

AM pickups & dropoffs are normally 10:30 AM ~ 15:00,

PM Pickups & dropoffs are normally 12:00~18:00. 

Actual  time is influenced by other pickups, drop offs, weather, driving conditions etc. Can request a particular time but without guarantee.

If a specific time is required, a self use truck  can be arranged at added expense. (Not common for small volumes).

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>Customs FAQ
31992

What is the difference between "Commercial" and "Personal Effects" customs clearances ?

Exports (from Japan) Personal effects and household goods clearances: Duty and… Read More...
24788

Customs Duties & Excises - what are these ?

Most countries allow personal effects to be imported "duty free" but there are… Read More...
24631

Can I clear Customs at my destination by myself?

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Quarantine Inspection - what is this ?

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13798

What happens if the packing list doesn't match ?

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What Problems Will I face at Customs ?

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26899

What is a customs inspection ?

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>Payments FAQ
27377

How and when do I pay my invoice ?

Bank transfer to Moving Japan's bank account is the normal payment method.… Read More...
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Can I pay by credit card ?

Yes, using paypal, invoices can be paid using most major credit cards. A 4.2 %… Read More...
>Trucking FAQ
24163

Can I give my packing list to the driver?

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Can I deliver my own shipment to your warehouse or should I use your service?

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What type of trucks does MovingJapan.com have?

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Who loads the truck at my house?

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28184

What time is an AM pickup ?/Dropoff ?

Depending on location AM pickups & dropoffs are normally 10:30 AM ~ 15:00,… Read More...
>Storage FAQ
23895

Will the warehouse accept goods that are inadequately packed ?

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25622

If I make a mistake with my packing - can I go into the bonded warehouse to fix ?

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What type of storage facilities does Moving Japan have?

All storage is dry and covered. Our warehouses are intended for short term… Read More...
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Your Holiday & Temporary Storage

Many customers wish to travel for a few weeks, or even months, prior to… Read More...
>Packing FAQ
34739

What is a crate ? case ? lift van ? pallet ?

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Does MovingJapan use hanger boxes for clothes packing?

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May I use second-hand (used) boxes for packing?

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21686

Do I have to use Moving Japan's packing service to be insured?

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How do I pack my bike ?

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Can we pack items inside chest of drawers, cabinets etc or must they be empty?

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19607

Can I use boxes with hand holes ?

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23696

Does MovingJapan.com sell packing supplies?

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20748

Triwall casing for Antiques, Artwork, Glassware, Valuable items ?

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What is the difference in packing for Air Shipments and Sea Shipments ?

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How much is MovingJapan.com`s Packing Service?

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Where can I get packing materials?

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21417

I have a bicycle, TV etc. How do I pack irregular sized items?

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Can I use wooden tea boxes to ship in ? Plastic cases ?

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Should I pack my drivers licence, Passport in packing boxes ?

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How important is it that the shipping marks on the boxes match the Packing List ?

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22920

What is the biggest item I can send ? Is there a weight limit ?

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29421

Why should I use double ply international shipping boxes ?

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Can I send my suit case(s) ?

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14590

Can Moving Japan move my Piano ?

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Should number of packed items match the Packing List inventory total number of items ?

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>Insurance FAQ
20259

How do I make a claim ?

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22570

Do I have to have insurance ?

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What does Insurance cover ?

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22733

Can I just insure the things I want and leave the other items with no value?

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>General FAQ
23556

Can I ship my friend's personal effects?

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23057

Can MovingJapan.com ship motor cycles, cars?

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22727

Does MovingJapan.com provide an air cargo service?

Yes, we do. When requesting a rate please advise: Japan address, destination… Read More...
23122

Who can use MovingJapan.com's moving service?

To use Moving Japan's moving service you must either plan to leave Japan or… Read More...
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Can I send alcohol? noodles? dry food? tea?

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28110

How big is a cubic meter ? Small moves

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I have overstayed my visa. Can I still send my things home by sea?

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How big is a container ? Big moves

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>Vehicle FAQ
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I have a car as well as personal effects. What do you suggest ?

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Can I pack items in the car ?

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27818

Do you ship motorcycles ?

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How many cars can I send in a container ?

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>Freight FAQ
30897

Can I send Lithium Batteries ?

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18000

How does Air Freight differ to sea freight ?

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How much is a typical move to

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24393

How does MovingJapan.com determine the size of my shipment? Can I tell you the size?

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