What time is an AM pickup ?/Dropoff ?

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Depending on location

AM pickups & dropoffs are normally 10:30 AM ~ 15:00,

PM Pickups & dropoffs are normally 12:00~18:00. 

Actual  time is influenced by other pickups, drop offs, weather, driving conditions etc. Can request a particular time but without guarantee.

If a specific time is required, a self use truck  can be arranged at added expense. (Not common for small volumes).

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>Customs FAQ
40461

What is a customs inspection ?

Customs have the right by law to inspect any shipment. This ranges from a… Read More...
37083

Quarantine Inspection - what is this ?

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Can I clear Customs at my destination by myself?

Depending on country, and if sending a consolidated (CFS Container Freight… Read More...
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What Problems Will I face at Customs ?

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What is the difference between "Commercial" and "Personal Effects" customs clearances ?

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38747

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What is AMS, ISF ? and what does it mean ?

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27131

What happens if the packing list doesn't match ?

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>Payments FAQ
39953

Can I pay by credit card ?

Yes, using paypal, invoices can be paid using most major credit cards. A 4.2 %… Read More...
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How and when do I pay my invoice ?

Bank transfer to Moving Japan's bank account is the normal payment method.… Read More...
>Trucking FAQ
36618

Can I give my packing list to the driver?

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Who loads the truck at my house?

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What time is an AM pickup ?/Dropoff ?

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35713

Can I deliver my own shipment to your warehouse or should I use your service?

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What type of trucks does MovingJapan.com have?

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>Storage FAQ
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What type of storage facilities does Moving Japan have?

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38005

If I make a mistake with my packing - can I go into the bonded warehouse to fix ?

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Your Holiday & Temporary Storage

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>Packing FAQ
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Can I send my suit case(s) ?

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What is the biggest item I can send ? Is there a weight limit ?

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Where can I get packing materials?

Tokyu Hands carries a large assortment of packing materials from cardboard… Read More...
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Does MovingJapan.com sell packing supplies?

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May I use second-hand (used) boxes for packing?

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Can I use boxes with hand holes ?

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How do I pack my bike ?

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What is a crate ? case ? lift van ? pallet ?

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Why should I use double ply international shipping boxes ?

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I have a bicycle, TV etc. How do I pack irregular sized items?

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Should I pack my drivers licence, Passport in packing boxes ?

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How much is MovingJapan.com`s Packing Service?

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Should number of packed items match the Packing List inventory total number of items ?

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Does MovingJapan use hanger boxes for clothes packing?

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Can we pack items inside chest of drawers, cabinets etc or must they be empty?

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Can I use wooden tea boxes to ship in ? Plastic cases ?

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33712

Do I have to use Moving Japan's packing service to be insured?

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35987

What is the difference in packing for Air Shipments and Sea Shipments ?

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38425

Triwall casing for Antiques, Artwork, Glassware, Valuable items ?

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Can Moving Japan move my Piano ?

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How important is it that the shipping marks on the boxes match the Packing List ?

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>Insurance FAQ
34827

Do I have to have insurance ?

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32045

How do I make a claim ?

If damage has occurred, take digital photo's and immediately contact the claim… Read More...
35295

Can I just insure the things I want and leave the other items with no value?

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35837

What does Insurance cover ?

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>General FAQ
41018

Can I send alcohol? noodles? dry food? tea?

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38979

How big is a container ? Big moves

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Does MovingJapan.com provide an air cargo service?

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How big is a cubic meter ? Small moves

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Can I ship my friend's personal effects?

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>Vehicle FAQ
26594

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Can I pack items in the car ?

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>Freight FAQ
29638

How does Air Freight differ to sea freight ?

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36667

How much is a typical move to

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How does MovingJapan.com determine the size of my shipment? Can I tell you the size?

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Can I send Lithium Batteries ?

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