MovingJapan.com - Can I use wooden tea boxes to ship in ? Plastic cases ?

>Customs FAQ: 75010

What is AMS, ISF ? and what does it mean ?

AMS = Advanced Manifest System (Shipping carriers must report their cargo to… Read More...

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What is a customs inspection ?

Customs have the right by law to inspect any shipment. This ranges from a… Read More...

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What is the difference between "Commercial" and "Personal Effects" customs clearances ?

Exports (from Japan) Personal effects and household goods clearances: Duty and… Read More...

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What is a Power of Attorney ? Is it needed ?

A power of attorney ("Ininjyo" in Japanese) gives a 3rd party the authority to… Read More...

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Quarantine Inspection - what is this ?

Some countries have strict quarantine regulations and will inspect items to… Read More...

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Can I clear Customs at my destination by myself?

Depending on country, and if sending a consolidated (CFS Container Freight… Read More...

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Customs Duties & Excises - what are these ?

Most countries allow personal effects to be imported "duty free" but there are… Read More...

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What Problems Will I face at Customs ?

Each country's customs regulations are different however provided prohibited… Read More...

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What happens if the packing list doesn't match ?

If the number of items on the packing list is different to the number of items… Read More...
>Payments FAQ: 37183

How and when do I pay my invoice ?

Bank transfer to Moving Japan's bank account is the normal payment method.… Read More...

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Can I pay by credit card ?

Yes, using paypal, invoices can be paid using most major credit cards. A 4.2 %… Read More...
>Trucking FAQ: 33292

Can I give my packing list to the driver?

No, the driver goes directly to the warehouse so do not give packing list or… Read More...

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What type of trucks does MovingJapan.com have?

Moving Japan employs anything from a 1/4 truck up to a full size truck. All… Read More...

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Can I deliver my own shipment to your warehouse or should I use your service?

You may personally deliver your cargo to our warehouse or send it by courier… Read More...

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Who loads the truck at my house?

Prices provided by Moving Japan include the truck and one driver. You are… Read More...

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What time is an AM pickup ?/Dropoff ?

Depending on location AM pickups & dropoffs are normally 10:30 AM ~ 15:00,… Read More...
>Storage FAQ: 32467

Your Holiday & Temporary Storage

Many customers wish to travel for a few weeks, or even months, prior to… Read More...

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Will the warehouse accept goods that are inadequately packed ?

Fortunately no. They will also not accept packages without a shipping mark, or… Read More...

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What type of storage facilities does Moving Japan have?

All storage is dry and covered. Our warehouses are intended for short term… Read More...

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If I make a mistake with my packing - can I go into the bonded warehouse to fix ?

Unfortunately No. Bonded warehouses are storage facilities and by law are… Read More...
>Packing FAQ: 35237

Can I send my suit case(s) ?

Yes, provided that: 1. There is a shipping mark. (It is possible to tape a… Read More...

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Triwall casing for Antiques, Artwork, Glassware, Valuable items ?

Triwall Commercial Cases ~ Strong, robust, safe Come in various Sizes For… Read More...

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Can I use wooden tea boxes to ship in ? Plastic cases ?

No, there are severe quarantine restrictions on international shipping using… Read More...

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Does MovingJapan use hanger boxes for clothes packing?

Many companies use hanger boxes and they are quite popular. MovingJapan… Read More...

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How important is it that the shipping marks on the boxes match the Packing List ?

Very important. In the event the shipment is inspected and contents do not… Read More...

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Where can I get packing materials?

Tokyu Hands carries a large assortment of packing materials from cardboard… Read More...

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Does MovingJapan.com sell packing supplies?

Yes, we offer packing supplies as a service, however, you may also purchase the… Read More...

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Why should I use double ply international shipping boxes ?

Import terminal reports, "4 cartons were broken and 30 cartons dented-seems… Read More...

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Can I use boxes with hand holes ?

No, boxes cannot arrive at warehouse with holes, rips or tears. Even if it has… Read More...

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How much is MovingJapan.com`s Packing Service?

Packing service is priced with the following criteria in mind: Number of… Read More...

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Can Moving Japan move my Piano ?

Yes, utilizing professional Piano specialists, MovingJapan safely moves… Read More...

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What is the difference in packing for Air Shipments and Sea Shipments ?

Air shipments are rougher than sea shipments. Therefore stronger packing… Read More...

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Should I pack my drivers licence, Passport in packing boxes ?

Not a good idea. Very difficult to clear customs in Japan without a passport.… Read More...

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What is a crate ? case ? lift van ? pallet ?

Crate Wooden Cases or Liftvans Pallet with clear film wrapping A liftvan (Or… Read More...

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May I use second-hand (used) boxes for packing?

Yes, however, fruit and vegetable boxes are prohibited . (Do "not" use boxes… Read More...

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Do I have to use Moving Japan's packing service to be insured?

No, you may pack for yourself and we encourage you to do so. Read More...

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Should number of packed items match the Packing List inventory total number of items ?

Yes, Packing list total, and actual number of packed items must match. If they… Read More...

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Can we pack items inside chest of drawers, cabinets etc or must they be empty?

There are advantages and disadvantages of packing inside furniture items… Read More...

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What is the biggest item I can send ? Is there a weight limit ?

Size limits: For sea shipments, anything that can fit inside a standard 20 feet… Read More...

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I have a bicycle, TV etc. How do I pack irregular sized items?

We suggest trying to contact the manufacturer for the original box it came in.… Read More...

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How do I pack my bike ?

We suggest getting a bicycle box from a cycle shop.. (Or make a new box with… Read More...
>Insurance FAQ: 28825

How do I make a claim ?

If damage has occurred, take digital photo's and immediately contact the claim… Read More...

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Can I just insure the things I want and leave the other items with no value?

You cannot partially insure your shipment. Shippers often put a nominal value… Read More...

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What does Insurance cover ?

Marine insurance covers damage and loss in transit from Port warehouse to final… Read More...

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Do I have to have insurance ?

Yes, we cannot ship without insurance. As well as protecting you in the event… Read More...
>General FAQ: 37806

Can I send alcohol? noodles? dry food? tea?

No, all food & beverage products are strictly prohibited and cannot be… Read More...

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How big is a cubic meter ? Small moves

1m3 is about 23 small boxes Small Size: 46cm x 33cm x 29cm (0.044m3 per box)… Read More...

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Does MovingJapan.com provide an air cargo service?

Yes, we do. When requesting a rate please advise: Japan address, destination… Read More...

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Can I ship my friend's personal effects?

As long as he/she has left Japan in the last 3 months, he/she may still ship… Read More...

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Who can use MovingJapan.com's moving service?

To use Moving Japan's moving service you must either plan to leave Japan or… Read More...

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Can MovingJapan.com ship motor cycles, cars?

Yes! When requesting a rate advise model, year, location in Japan, destination… Read More...

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I have overstayed my visa. Can I still send my things home by sea?

Yes. No extra documentation is required. Read More...

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How big is a container ? Big moves

20’ Standard Dry Container - Household goods load capacity approx 28m3… Read More...
>Vehicle FAQ: 32763

Can I pack items in the car ?

Roll On Roll Off Service: No, shipping companies prohibit items to be packed… Read More...

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How many cars can I send in a container ?

For commercial shipments it is possible to load 3, 4 sometimes 5 cars into a 40… Read More...

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Do you ship motorcycles ?

Yes, we ship a lot of motor cycles. They must be adequately prepared for… Read More...

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I have a car as well as personal effects. What do you suggest ?

Normally customers ship cars by specialised car carrier (Roll on Roll Off) and… Read More...

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How do I get a estimate?

Email or fax a copy of the vehicle`s shakensho (Car registration document) ,… Read More...
>Freight FAQ: 42165

Can I send Lithium Batteries ?

Lithium batteries may be considered hazardous. Unless there is a MSDS (… Read More...

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How much is a typical move to

We offer rates online. We suggest you (1) Request an E-Brochure (prices… Read More...

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How does MovingJapan.com determine the size of my shipment? Can I tell you the size?

First of all, the shipment size is determined by shipping company warehouse… Read More...

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How does Air Freight differ to sea freight ?

Air freight uses a volumetric weight calculation In accordance with IATA… Read More...