How do I make a claim ?

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If damage has occurred, take digital photo's and immediately contact the claim agent which is listed on the insurance policy for your country. It is important to do this promptly in order to have the claim settled smoothly.

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>Customs FAQ
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>Payments FAQ
Can't create/write to file '/tmp/#sql_2b3_0.MYI' (Errcode: 13) SQL=SELECT a.id, a.catid, a.sectionid AS secid, a.title AS atitle, c.title AS ctitle, s.title AS stitle, a.introtext, a.fulltext, a.created, u.name, a.created_by_alias, a.hits, a.access, CASE WHEN CHAR_LENGTH(a.alias) THEN CONCAT_WS(':', a.id, a.alias) ELSE a.id END AS slug, CASE WHEN CHAR_LENGTH(c.alias) THEN CONCAT_WS(':', c.id, c.alias) ELSE c.id END AS catslug FROM jos_content AS a INNER JOIN jos_sections AS s ON s.id = a.sectionid INNER JOIN jos_categories AS c ON c.id = a.catid LEFT JOIN jos_users AS u ON u.id = a.created_by WHERE a.state = 1 AND a.sectionid > 0 AND (a.publish_up = '0000-00-00 00:00:00' OR a.publish_up <= '2020-01-18 08:44:18') AND (a.publish_down = '0000-00-00 00:00:00' OR a.publish_down >= '2020-01-18 08:44:18') AND s.access <= 0 AND c.access <= 0 AND a.access <= 0 AND (c.id=44) AND (s.id=6) AND s.published = 1 AND c.published = 1 ORDER BY rand() LIMIT 0, 100
>Trucking FAQ
Can't create/write to file '/tmp/#sql_2b3_0.MYI' (Errcode: 13) SQL=SELECT a.id, a.catid, a.sectionid AS secid, a.title AS atitle, c.title AS ctitle, s.title AS stitle, a.introtext, a.fulltext, a.created, u.name, a.created_by_alias, a.hits, a.access, CASE WHEN CHAR_LENGTH(a.alias) THEN CONCAT_WS(':', a.id, a.alias) ELSE a.id END AS slug, CASE WHEN CHAR_LENGTH(c.alias) THEN CONCAT_WS(':', c.id, c.alias) ELSE c.id END AS catslug FROM jos_content AS a INNER JOIN jos_sections AS s ON s.id = a.sectionid INNER JOIN jos_categories AS c ON c.id = a.catid LEFT JOIN jos_users AS u ON u.id = a.created_by WHERE a.state = 1 AND a.sectionid > 0 AND (a.publish_up = '0000-00-00 00:00:00' OR a.publish_up <= '2020-01-18 08:44:18') AND (a.publish_down = '0000-00-00 00:00:00' OR a.publish_down >= '2020-01-18 08:44:18') AND s.access <= 0 AND c.access <= 0 AND a.access <= 0 AND (c.id=39) AND (s.id=6) AND s.published = 1 AND c.published = 1 ORDER BY rand() LIMIT 0, 100
>Storage FAQ
Can't create/write to file '/tmp/#sql_2b3_0.MYI' (Errcode: 13) SQL=SELECT a.id, a.catid, a.sectionid AS secid, a.title AS atitle, c.title AS ctitle, s.title AS stitle, a.introtext, a.fulltext, a.created, u.name, a.created_by_alias, a.hits, a.access, CASE WHEN CHAR_LENGTH(a.alias) THEN CONCAT_WS(':', a.id, a.alias) ELSE a.id END AS slug, CASE WHEN CHAR_LENGTH(c.alias) THEN CONCAT_WS(':', c.id, c.alias) ELSE c.id END AS catslug FROM jos_content AS a INNER JOIN jos_sections AS s ON s.id = a.sectionid INNER JOIN jos_categories AS c ON c.id = a.catid LEFT JOIN jos_users AS u ON u.id = a.created_by WHERE a.state = 1 AND a.sectionid > 0 AND (a.publish_up = '0000-00-00 00:00:00' OR a.publish_up <= '2020-01-18 08:44:18') AND (a.publish_down = '0000-00-00 00:00:00' OR a.publish_down >= '2020-01-18 08:44:18') AND s.access <= 0 AND c.access <= 0 AND a.access <= 0 AND (c.id=43) AND (s.id=6) AND s.published = 1 AND c.published = 1 ORDER BY rand() LIMIT 0, 100
>Packing FAQ
Can't create/write to file '/tmp/#sql_2b3_0.MYI' (Errcode: 13) SQL=SELECT a.id, a.catid, a.sectionid AS secid, a.title AS atitle, c.title AS ctitle, s.title AS stitle, a.introtext, a.fulltext, a.created, u.name, a.created_by_alias, a.hits, a.access, CASE WHEN CHAR_LENGTH(a.alias) THEN CONCAT_WS(':', a.id, a.alias) ELSE a.id END AS slug, CASE WHEN CHAR_LENGTH(c.alias) THEN CONCAT_WS(':', c.id, c.alias) ELSE c.id END AS catslug FROM jos_content AS a INNER JOIN jos_sections AS s ON s.id = a.sectionid INNER JOIN jos_categories AS c ON c.id = a.catid LEFT JOIN jos_users AS u ON u.id = a.created_by WHERE a.state = 1 AND a.sectionid > 0 AND (a.publish_up = '0000-00-00 00:00:00' OR a.publish_up <= '2020-01-18 08:44:18') AND (a.publish_down = '0000-00-00 00:00:00' OR a.publish_down >= '2020-01-18 08:44:18') AND s.access <= 0 AND c.access <= 0 AND a.access <= 0 AND (c.id=45) AND (s.id=6) AND s.published = 1 AND c.published = 1 ORDER BY rand() LIMIT 0, 100
>Insurance FAQ
Can't create/write to file '/tmp/#sql_2b3_0.MYI' (Errcode: 13) SQL=SELECT a.id, a.catid, a.sectionid AS secid, a.title AS atitle, c.title AS ctitle, s.title AS stitle, a.introtext, a.fulltext, a.created, u.name, a.created_by_alias, a.hits, a.access, CASE WHEN CHAR_LENGTH(a.alias) THEN CONCAT_WS(':', a.id, a.alias) ELSE a.id END AS slug, CASE WHEN CHAR_LENGTH(c.alias) THEN CONCAT_WS(':', c.id, c.alias) ELSE c.id END AS catslug FROM jos_content AS a INNER JOIN jos_sections AS s ON s.id = a.sectionid INNER JOIN jos_categories AS c ON c.id = a.catid LEFT JOIN jos_users AS u ON u.id = a.created_by WHERE a.state = 1 AND a.sectionid > 0 AND (a.publish_up = '0000-00-00 00:00:00' OR a.publish_up <= '2020-01-18 08:44:18') AND (a.publish_down = '0000-00-00 00:00:00' OR a.publish_down >= '2020-01-18 08:44:18') AND s.access <= 0 AND c.access <= 0 AND a.access <= 0 AND (c.id=41) AND (s.id=6) AND s.published = 1 AND c.published = 1 ORDER BY rand() LIMIT 0, 100
>General FAQ
Can't create/write to file '/tmp/#sql_2b3_0.MYI' (Errcode: 13) SQL=SELECT a.id, a.catid, a.sectionid AS secid, a.title AS atitle, c.title AS ctitle, s.title AS stitle, a.introtext, a.fulltext, a.created, u.name, a.created_by_alias, a.hits, a.access, CASE WHEN CHAR_LENGTH(a.alias) THEN CONCAT_WS(':', a.id, a.alias) ELSE a.id END AS slug, CASE WHEN CHAR_LENGTH(c.alias) THEN CONCAT_WS(':', c.id, c.alias) ELSE c.id END AS catslug FROM jos_content AS a INNER JOIN jos_sections AS s ON s.id = a.sectionid INNER JOIN jos_categories AS c ON c.id = a.catid LEFT JOIN jos_users AS u ON u.id = a.created_by WHERE a.state = 1 AND a.sectionid > 0 AND (a.publish_up = '0000-00-00 00:00:00' OR a.publish_up <= '2020-01-18 08:44:18') AND (a.publish_down = '0000-00-00 00:00:00' OR a.publish_down >= '2020-01-18 08:44:18') AND s.access <= 0 AND c.access <= 0 AND a.access <= 0 AND (c.id=38) AND (s.id=6) AND s.published = 1 AND c.published = 1 ORDER BY rand() LIMIT 0, 100
>Vehicle FAQ
Can't create/write to file '/tmp/#sql_2b3_0.MYI' (Errcode: 13) SQL=SELECT a.id, a.catid, a.sectionid AS secid, a.title AS atitle, c.title AS ctitle, s.title AS stitle, a.introtext, a.fulltext, a.created, u.name, a.created_by_alias, a.hits, a.access, CASE WHEN CHAR_LENGTH(a.alias) THEN CONCAT_WS(':', a.id, a.alias) ELSE a.id END AS slug, CASE WHEN CHAR_LENGTH(c.alias) THEN CONCAT_WS(':', c.id, c.alias) ELSE c.id END AS catslug FROM jos_content AS a INNER JOIN jos_sections AS s ON s.id = a.sectionid INNER JOIN jos_categories AS c ON c.id = a.catid LEFT JOIN jos_users AS u ON u.id = a.created_by WHERE a.state = 1 AND a.sectionid > 0 AND (a.publish_up = '0000-00-00 00:00:00' OR a.publish_up <= '2020-01-18 08:44:18') AND (a.publish_down = '0000-00-00 00:00:00' OR a.publish_down >= '2020-01-18 08:44:18') AND s.access <= 0 AND c.access <= 0 AND a.access <= 0 AND (c.id=65) AND (s.id=6) AND s.published = 1 AND c.published = 1 ORDER BY rand() LIMIT 0, 100
>Freight FAQ
Can't create/write to file '/tmp/#sql_2b3_0.MYI' (Errcode: 13) SQL=SELECT a.id, a.catid, a.sectionid AS secid, a.title AS atitle, c.title AS ctitle, s.title AS stitle, a.introtext, a.fulltext, a.created, u.name, a.created_by_alias, a.hits, a.access, CASE WHEN CHAR_LENGTH(a.alias) THEN CONCAT_WS(':', a.id, a.alias) ELSE a.id END AS slug, CASE WHEN CHAR_LENGTH(c.alias) THEN CONCAT_WS(':', c.id, c.alias) ELSE c.id END AS catslug FROM jos_content AS a INNER JOIN jos_sections AS s ON s.id = a.sectionid INNER JOIN jos_categories AS c ON c.id = a.catid LEFT JOIN jos_users AS u ON u.id = a.created_by WHERE a.state = 1 AND a.sectionid > 0 AND (a.publish_up = '0000-00-00 00:00:00' OR a.publish_up <= '2020-01-18 08:44:18') AND (a.publish_down = '0000-00-00 00:00:00' OR a.publish_down >= '2020-01-18 08:44:18') AND s.access <= 0 AND c.access <= 0 AND a.access <= 0 AND (c.id=46) AND (s.id=6) AND s.published = 1 AND c.published = 1 ORDER BY rand() LIMIT 0, 100