Thursday, 15 April 2021
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Moving From Japan
Vehicle Shipping
Does MovingJapan.com provide an air cargo service?
Yes, we do. When requesting a rate please advise: Japan address, destination airport, final address, number of items, dimensions (Length, Width, Height in cm) and approximate weight in kilograms.
Vehicle Shipping
>Customs FAQ
36788
What is a Power of Attorney ? Is it needed ?
A power of attorney ("Ininjyo" in Japanese) gives a 3rd party the authority to…
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What is AMS, ISF ? and what does it mean ?
AMS = Advanced Manifest System (Shipping carriers must report their cargo to…
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What happens if the packing list doesn't match ?
If the number of items on the packing list is different to the number of items…
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Customs Duties & Excises - what are these ?
Most countries allow personal effects to be imported "duty free" but there are…
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Can I clear Customs at my destination by myself?
Depending on country, and if sending a consolidated (CFS Container Freight…
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Quarantine Inspection - what is this ?
Some countries have strict quarantine regulations and will inspect items to…
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What is the difference between "Commercial" and "Personal Effects" customs clearances ?
Exports (from Japan) Personal effects and household goods clearances: Duty and…
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What Problems Will I face at Customs ?
Each country's customs regulations are different however provided prohibited…
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What is a customs inspection ?
Customs have the right by law to inspect any shipment. This ranges from a…
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>Payments FAQ
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How and when do I pay my invoice ?
Bank transfer to Moving Japan's bank account is the normal payment method.…
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Can I pay by credit card ?
Yes, using paypal, invoices can be paid using most major credit cards. A 4.2 %…
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>Trucking FAQ
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What type of trucks does MovingJapan.com have?
Moving Japan employs anything from a 1/4 truck up to a full size truck. All…
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Can I deliver my own shipment to your warehouse or should I use your service?
You may personally deliver your cargo to our warehouse or send it by courier…
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Who loads the truck at my house?
Prices provided by Moving Japan include the truck and one driver. You are…
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Can I give my packing list to the driver?
No, the driver goes directly to the warehouse so do not give packing list or…
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What time is an AM pickup ?/Dropoff ?
Depending on location AM pickups & dropoffs are normally 10:30 AM ~ 15:00,…
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>Storage FAQ
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Your Holiday & Temporary Storage
Many customers wish to travel for a few weeks, or even months, prior to…
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What type of storage facilities does Moving Japan have?
All storage is dry and covered. Our warehouses are intended for short term…
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If I make a mistake with my packing - can I go into the bonded warehouse to fix ?
Unfortunately No. Bonded warehouses are storage facilities and by law are…
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Will the warehouse accept goods that are inadequately packed ?
Fortunately no. They will also not accept packages without a shipping mark, or…
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>Packing FAQ
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Can I use boxes with hand holes ?
No, boxes cannot arrive at warehouse with holes, rips or tears. Even if it has…
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Where can I get packing materials?
Tokyu Hands carries a large assortment of packing materials from cardboard…
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I have a bicycle, TV etc. How do I pack irregular sized items?
We suggest trying to contact the manufacturer for the original box it came in.…
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What is the biggest item I can send ? Is there a weight limit ?
Size limits: For sea shipments, anything that can fit inside a standard 20 feet…
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What is a crate ? case ? lift van ? pallet ?
Crate Wooden Cases or Liftvans Pallet with clear film wrapping A liftvan (Or…
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Can I send my suit case(s) ?
Yes, provided that: 1. There is a shipping mark. (It is possible to tape a…
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How do I pack my bike ?
We suggest getting a bicycle box from a cycle shop.. (Or make a new box with…
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Does MovingJapan use hanger boxes for clothes packing?
Many companies use hanger boxes and they are quite popular. MovingJapan…
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How much is MovingJapan.com`s Packing Service?
Packing service is priced with the following criteria in mind: Number of…
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Do I have to use Moving Japan's packing service to be insured?
No, you may pack for yourself and we encourage you to do so.
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May I use second-hand (used) boxes for packing?
Yes, however, fruit and vegetable boxes are prohibited . (Do "not" use boxes…
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Can I use wooden tea boxes to ship in ? Plastic cases ?
No, there are severe quarantine restrictions on international shipping using…
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Should number of packed items match the Packing List inventory total number of items ?
Yes, Packing list total, and actual number of packed items must match. If they…
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Triwall casing for Antiques, Artwork, Glassware, Valuable items ?
Triwall Commercial Cases ~ Strong, robust, safe Come in various Sizes For…
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What is the difference in packing for Air Shipments and Sea Shipments ?
Air shipments are rougher than sea shipments. Therefore stronger packing…
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Can Moving Japan move my Piano ?
Yes, utilizing professional Piano specialists, MovingJapan safely moves…
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Can we pack items inside chest of drawers, cabinets etc or must they be empty?
There are advantages and disadvantages of packing inside furniture items…
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Does MovingJapan.com sell packing supplies?
Yes, we offer packing supplies as a service, however, you may also purchase the…
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Should I pack my drivers licence, Passport in packing boxes ?
Not a good idea. Very difficult to clear customs in Japan without a passport.…
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Why should I use double ply international shipping boxes ?
Import terminal reports, "4 cartons were broken and 30 cartons dented-seems…
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How important is it that the shipping marks on the boxes match the Packing List ?
Very important. In the event the shipment is inspected and contents do not…
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>Insurance FAQ
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Do I have to have insurance ?
Yes, we cannot ship without insurance. As well as protecting you in the event…
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What does Insurance cover ?
Marine insurance covers damage and loss in transit from Port warehouse to final…
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Can I just insure the things I want and leave the other items with no value?
You cannot partially insure your shipment. Shippers often put a nominal value…
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How do I make a claim ?
If damage has occurred, take digital photo's and immediately contact the claim…
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>General FAQ
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Who can use MovingJapan.com's moving service?
To use Moving Japan's moving service you must either plan to leave Japan or…
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I have overstayed my visa. Can I still send my things home by sea?
Yes. No extra documentation is required.
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Can I send alcohol? noodles? dry food? tea?
No, all food & beverage products are strictly prohibited and cannot be…
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Does MovingJapan.com provide an air cargo service?
Yes, we do. When requesting a rate please advise: Japan address, destination…
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How big is a container ? Big moves
20’ Standard Dry Container - Household goods load capacity approx 28m3…
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Can MovingJapan.com ship motor cycles, cars?
Yes! When requesting a rate advise model, year, location in Japan, destination…
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How big is a cubic meter ? Small moves
1m3 is about 23 small boxes Small Size: 46cm x 33cm x 29cm (0.044m3 per box)…
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Can I ship my friend's personal effects?
As long as he/she has left Japan in the last 3 months, he/she may still ship…
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>Vehicle FAQ
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How many cars can I send in a container ?
For commercial shipments it is possible to load 3, 4 sometimes 5 cars into a 40…
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How do I get a estimate?
Email or fax a copy of the vehicle`s shakensho (Car registration document) ,…
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I have a car as well as personal effects. What do you suggest ?
Normally customers ship cars by specialised car carrier (Roll on Roll Off) and…
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Do you ship motorcycles ?
Yes, we ship a lot of motor cycles. They must be adequately prepared for…
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Can I pack items in the car ?
Roll On Roll Off Service: No, shipping companies prohibit items to be packed…
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>Freight FAQ
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How does MovingJapan.com determine the size of my shipment? Can I tell you the size?
First of all, the shipment size is determined by shipping company warehouse…
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How does Air Freight differ to sea freight ?
Air freight uses a volumetric weight calculation In accordance with IATA…
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How much is a typical move to
We offer rates online. We suggest you (1) Request an E-Brochure (prices…
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Can I send Lithium Batteries ?
Lithium batteries may be considered hazardous. Unless there is a MSDS (…
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